Return Policy

At Glowena, your satisfaction is our priority.

We accept returns within 7 days of receiving your order if:

• The item is damaged or defective.
• You received the wrong product.
• The product is unused, unopened, and in its original packaging.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Opened or used skincare products
• Sale or clearance items
• Gift cards

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, your refund will be processed to your original payment method within 5–10 business days.